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Our fee

Many car dealerships charge an ‘Admin’ fee, whereas here at Dack, we charge a Preparation + Service Support Fee. In essence, this could be classed as an admin fee however, we like to show the value rather than just adding an extra fee onto the vehicle.

Our fee is £109, for that we include the following:

Free Delivery

If you purchase a car from us via ‘Click and Deliver’ we offer free delivery within a 40 mile range. Anything further, we’ll always cover the cost for the first 40 miles.

Processing Warranty Claims

With us having such a large and busy workshop, we’re fully aware of the stigma attached to warranties. Therefore we will administer the process for you, whilst your car is within its warranty period. This means that should your vehicle develop a fault, our sales & service departments will work together and once the vehicle has been diagnosed, we will deal with the whole claim.

Fresh MOT

Each vehicle leaves our site with a fresh 12 Months MOT. So regardless of when the last test was carried out, we’ll always complete our own MOT including a vehicle health check.

Loan Vehicle

Should your vehicle develop a fault whilst within its warranty period, we’ll ensure that we have a loan vehicle for you within two days of the vehicle being on our site. Just pay the daily insurance fee, we’ll cover everything else.

HPI Check

We take care of the HPI on your new car as a matter of course and we also HPI check your part exchange (if you have one) at our expense, typically in the region of £10-15. You do not need to HPI a car you are purchasing from us. Please consider that when we purchase cars we think the same as our customers and we are very picky about our stock. We look at service history, owners, condition, and more importantly mileage checks and HPI (which we also must pay for). If you would like a copy please ask and we will be happy to provide you with one.

Daily Price Check

Every day we check to make sure our vehicles are priced competitively within the national marketplace, so you can rest assured that the price you pay is the right price.

Warranty

All our vehicles are supplied with a 3 Month warranty with an individual claim limit of £500, and remember, we’ll administer any claims for you! Of course, you can also upgrade to a 12 month warranty package.

Gold Valet

Our professional valeter will work his magic and make your car look like new by carrying out one of our comprehensive Gold Valets.

Quality Parts

We’ll only use genuine quality parts in our workshop when prepping or repairing your vehicle, they all carry a 12 months parts and labour warranty.

* The vehicle price advertised does not include the Preparation + Service Support Fee